Our first feature in the 2021 Stories from Practice series presents a paper on self-assessment and measuring the value of a partnership broker’s role and work.
The PBA Accreditation journey invited US-based BETHANY CRAIG to take an evidence-based approach to her performance as an internal partnership broker for the American Red Cross.
Assessing her effectiveness to understand how her role is contributing to better partnering outcomes was pivotal for strengthening capacity building across the organisation.
“This paper analyses how the process of reflection informed the approaches to design and test a framework for assessing the effectiveness of partnership brokering. As an internal partnership broker for the American Red Cross one of the author’s key responsibilities focused on building the capacity of colleagues to collaborate well with external partners. The paper examines how understanding one’s own capacities and how the process of partnership brokering is effectively adding value is positively impacting organisational learning.”
Bethany’s paper offers an excellent example of developing a practical tool that internal brokers can use to measure the effectiveness and impact of their collaborative work.
Download the paper here and let’s hear about your evaluation approaches. How do you make the impact of your partnership brokering role more visible? Follow us on Twitter and LinkedIn.